General Event FAQs
01.What is the event about?
It’s a virtual online fitness event. You can expect events like Zumba, Dance fitness, HIIT etc.
02.Who is the event for?
This is for customers of all ages.
03.What equipment do I need?
All you need is a stable internet connection, smart phone or laptop with Google meet app or web application.
04.How long is the event?
Ranges between 45 mins to 60 mins.
05.Will there be breaks?
Breaks will be at the discretion of the assigned trainer.
06.Will the sessions be recorded?
NO, for now.
07.How do I access the event?
Instructions will be shared with you upon completion of the enrolment process.
08.What time zone is the event in?
Timings mentioned across the platform and content will be in IST (Indian Standard time). Can use worldtimebuddy.com for time zone conversion.
09.Is this event suitable for beginners?
Yes , If you don’t have any medical condition, these events will be absolutely applicable for beginners too.
10.Can I ask questions during the event?
Any further questions, do write to us at info@fiddle.fitness
Technical FAQs
01.What platform will the event be hosted on?
Google meet
02.What are the technical requirements for joining the event?
A stable and strong internet connection with atleast 30mpbs speed. A smartphone or laptop with webcam. An audio device to enhance the output.
03.What if I have technical difficulties during the event?
Fiddle Fitness would not be able to assist you if there are any technical difficulties at your end. If there are any issues from our side, we will either reschedule the event or process full refund.
04.How do I test my audio and video?
05.What if my internet connection is unstable
Fiddle Fitness would not be able to assist you if there are any technical difficulties at your end
06.How do I use the platform's features (chat, Q&A, etc.)?
Payment and Registration FAQs
01.How much does the event cost?
Pricing will differ by the event. Will be communicated via social media content or during the sign up process.
02.What payment methods are accepted?
All India payment methods will be accepted.
03.How do I register for the event?
Follow the sign-up process using the link provided on website, Instagram.
04.Will I receive a confirmation email?
Yes, the confirmation email will be shared on the email ID provided during the sign up process.
05.What is the refund policy?
100% refund if the issue falls under the refund guidelines or if you cancel the event participation at least 2 days prior to the event date.
06.Can I transfer my registration to someone else?
No
07.Where do I enter my promo code?
There is no provision of promo codes for now.
08.I did not receive my access link, what do I do?
Do write us on info@fiddle.fitness
Health and Safety FAQs
01.Is this event safe for everyone?
Yes its safe for everyone however if you have an existing medical condition, please consult your doctor before signing up.
02.Should I consult my doctor before participating?
Yes, if you have an existing medical condition, please consult your doctor before signing up.
03.What if I experience pain or discomfort during the workout?
You should immediately stop working out and consult your doctor.
04.Are there any modifications for specific health conditions?
No, if you have signed up for the event we will safely assume that you are in the right medical condition to participate and given the fitness program we are running , we will NOT be able to modify or customise the approach.
Company Specific FAQs
01.Who are the instructors?
All our instructors will be certified from renowned bodies and will be holding an acting accreditation.
02.What are the company's values and mission?
Refer our website for that.
03.How can I contact customer support?
For any queries, please do write us on info@fiddle.fitness
04.What other services does the company offer?
Refer our website for that.
05.How do I subscribe to your newsletter?
For now, you can subscribe to the IG handle - @fiddle.fitness
06.How can I provide feedback?"
Post every event, you will receive a feedback message on your whatsapp. Additionally, please do write us on info@fiddle.fitness
