Fiddle Fitness Virtual Event Terms and Conditions
1. Payment and Registration:
- Official Payment Gateway: All payments must be processed through our integrated payment
gateway, utilizing customer-selected methods. Unofficial payment methods are strictly
prohibited.
- Access Code: Upon successful payment, customers will receive a unique access code for the
virtual session. Sharing this code with non-paying individuals is prohibited.
2. Cancellation and Refunds:
- Cancellation Window: Cancellations are permitted up to two (2) days prior to the scheduled
session date.
- Full Refund: Cancellations made within the specified window will receive a 100% refund to
the original payment method.
- No Rescheduling: Rescheduling options are currently unavailable.
- No Refunds (Exceptions): Refunds will not be granted under the following circumstances:
- Participant-Side Technical Issues:
- Internet connectivity problems.
- Hardware or software incompatibility.
- Participant's general technical difficulties.
- Participation and Access:
- No-shows.
- Late arrivals.
- Sharing access codes and subsequent denial of access.
- Content and Event Specifics:
- Dissatisfaction with song selection.
- Major disruptions beyond Fiddle Fitness's control.
- Health and safety issues arising from participant's own negligence.
- Other:
- Violation of these terms and conditions.
- Participation in promotional or discounted events.
3. Instructor Qualifications and Agreements:
- Certified Instructors: Only Zumba Instructor Network (ZIN) members with active licenses are
authorized to conduct Zumba sessions.
- Certified Instructors: All future sessions will be conducted by certified instructors with active
licenses.
- Freelance Contracts: All instructors will be officially onboarded and operate under a
freelance contract with Fiddle Fitness.
4. General Provisions:
- Fiddle Fitness reserves the right to modify these terms and conditions at any time.
Customers will be notified of any significant changes via Whatsapp.
- Participants are responsible for ensuring they are physically fit and healthy to participate in
virtual fitness classes.
- Fiddle Fitness is not liable for any injuries sustained during virtual fitness sessions.
